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American Standard Customer Care Dealer.

Customer CareWhat does this mean?

  • We have met rigid requirements and standards to ensure our absolute commitment to excellence in all aspect of our business
  • We are 100% committed to great customer service to ensure your satisfaction
  • Our employees work hard to make the entire purchasing process easy-from the first contact to the installation and follow-up.
  • We use a survey process to ensure our high standards in installation and service

 

Why American Standard equipment?

American StandardAmerican Standard offers the highest level of comfort at the best value. After all, isn’t that what you want from your heating and cooling system? 

  • Greater Efficiency
  • Reliability
  • Quality
  • Stress-free comfort
  • Easy to use & maintain

 

Free estimates on new equipment installation

Been putting off getting that new furnace?  Federal tax credits and rebates are now available for certain models of energy efficient furnaces, heat pumps and air conditioners so go ahead with those installation plans. Dr. Cool will listen, evaluate and find the best solution for your business or family.

Money in the bank

Preventative Maintenance

Your heating and cooling equipment is in constant use so it only makes sense to schedule preventative maintenance to keep it operating at peak efficiency.  Depending on your system, 1 or 2 visits a year will keep your equipment running in a trouble-free manner and our technicians will often catch small problems before they become big problems-and expensive to fix. 

 

Maintenance Agreements

Dr. Cool Heating and Air Conditioning encourages all its customers to sign up for a maintenance agreement to extend the life of your equipment.  As an added benefit, you’ll receive 15% off on repairs and be placed on our preferred customer list, meaning you’ll receive the fastest service possible-no matter how busy we are.  

Repair and service

With any repair or service work, our goal is to quickly diagnose the problem and then get to work fixing it.  Because we know no one likes surprises, we’ll give you an estimate before we start any work. 

 

Our trucks are well stocked with a variety of parts so we can typically have your equipment up and running on the 1st visit.  Our technicians work on all makes and models of American Standard, as well as the following brands:

  • Rheem
  • Payne
  • Trane
  • York
  • Heil
  • Comfort Maker
  • Goodman
  • Amana
  • Armstrong
  • Bryant
  • Carrier
  • Coleman
  • Lennox
  • Luxaire
  • Weather King
  • Janitrol
  • Tempstar

Warranty Information

Lifetime workmanship guarantee 1-year parts & labor (on repairs) Extended warranties available from American Standard

 

Financing available- call or contact us to hear more details.

I am so happy to know that there is a company out there that has a great customer service rep and a technician that knows their job and does it on time. Friendly, helpful, professionally done-he even put little booties on his shoes. He left the job clean and gave me a couple of tips on what to watch out for. Dr. Cool-your company is cooler than cool---you’re Ice Cold.

- Ken B.

Financing